Privacy Policy

Last updated:

1. Introduction

Glixarexzim ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glixarexzim.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG), and other applicable data protection laws.

Data Controller

Glixarexzim

Neuer Wall 10, 20354 Hamburg, Germany

Email: managers@glixarexzim.world

2. Data We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our website:

  • Contact Information: Name, email address, phone number (optional)
  • Order Information: Details provided when placing an order through our contact form
  • Communication Data: Messages and inquiries you send to us
  • Consent Records: Records of permissions you have given

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Technical Data: IP address, browser type and version, operating system, device information
  • Usage Data: Pages visited, time spent on pages, navigation paths, referring website
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

3. Legal Basis for Processing

We process your personal data only when we have a valid legal basis under GDPR Article 6:

  • Consent (Art. 6(1)(a)): When you have given clear consent for specific purposes
  • Contract Performance (Art. 6(1)(b)): When processing is necessary to fulfill our contractual obligations
  • Legal Obligation (Art. 6(1)(c)): When processing is required by law
  • Legitimate Interests (Art. 6(1)(f)): When we have legitimate business interests that do not override your rights

4. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Responding to your inquiries and providing customer support
  • Sending order confirmations and shipping notifications
  • Improving our website and services
  • Complying with legal obligations
  • Protecting against fraud and ensuring security
  • With your consent, sending marketing communications

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties who assist with order fulfillment, payment processing, shipping, and website hosting
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties. All service providers are contractually bound to protect your data and use it only for specified purposes.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Other approved transfer mechanisms

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order Data: Retained for 10 years as required by German commercial and tax law (HGB, AO)
  • Marketing Consent: Until you withdraw consent
  • Website Analytics: Up to 26 months
  • Contact Inquiries: 3 years after resolution

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access (Art. 15): Request a copy of your personal data
  • Right to Rectification (Art. 16): Request correction of inaccurate data
  • Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing (Art. 18): Request limitation of processing
  • Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
  • Right to Object (Art. 21): Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent (Art. 7(3)): Withdraw previously given consent at any time

To exercise your rights, contact us at managers@glixarexzim.world. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

10. Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

13. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For Germany, the relevant authority is:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Information

Glixarexzim

Neuer Wall 10, 20354 Hamburg, Germany

Email: managers@glixarexzim.world